C.10. Product Support

Zend is committed to providing the upgrades and support you need to get the most out of your Zend products. When you purchase any product, you receive 60-day installation support free for installation and setup of the product.

Zend Enhanced Product Support is available for a yearly subscription and includes the following:

• All major product upgrades

• All minor upgrades

• Unlimited access to Zend Enhanced Product Support for installation and setup questions

• Priority Response to all your questions, generally within a few hours of the initial inquiry

C.10.1. Getting Support

There are a number of sources for product support and information:

• Zend Studio costumers can submit support questions to the helpdesk through the support page at http://www.zend.com/support, from your Pickup Depot at http://www.zend.com/store/pickup.php, or from the Zend Development Environment's Help menu.

• Evaluation version users can access the Zend helpdesk only from the Zend Development Environment's help menu. To obtain the support, you must register as a Zend user.

• You might also be able to find answers to your question in one of our Knowledge-Base articles at http://www.zend.com/support.

• For PHP questions, you can access Zend's PHP forum at http://www.zend.com/phorum/.